There are two common configurations for Method users who are using Office365 email server settings. Below are there recommended email server settings (SMTP mail server) for Office365 users.
Using individual user Office365 email settings
- From your Method dashboard, click the Gear icon and choose Preferences > Email.
- Under Personal Settings un-check the box 'Use company email settings'.
- Scroll down and use the following settings email server:
- For Email Server use "smtp.office365.com".
- Fill in your Email Use Name, typically your full email address.
- Enter your Email Password, the same password used to access your email.
- Specify 587 for the Port.
- Ensure SSL is checked. This is a security feature common for email servers.
- When done, click Save.
- Click Test User Email Server Settings and wait for on-screen confirmation.
Using company Office365 email settings
If using the Company Settings for multiple Method users, you must make changes in both Method and the Office365 admin center. We will cover the changes in Method first, followed by those in 365.
- From your Method dashboard, click the Gear icon and choose Preferences > Email.
- Scroll down to Company Settings.
- Use the following settings:
- For Email Server use "smtp.office365.com".
- Fill in your Email Use Name, typically your full email address.
- Enter your Email Password, the same password used to access your email.
- Specify 587 for the Port.
- Ensure SSL is checked. This is a security feature common for email servers.
- When done, click Save.
- Click Test Company Email Server Settings and wait for on-screen confirmation.
Remember, using company settings for multiple Method users requires additional steps within Office365 to be completed by a 365 user with admin permissions.
- Log into the Office365 as Admin.
- Navigate to the Admin Center.
- Click Users then Active Users.
- Select the user with matching email as the one currently being set up in Method.
- Under the user profile expand Mail Settings then edit mailbox permissions.
- Add the email address used in Method Company Setting under Send as.
- Click Save.
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